Payments may be rejected for several reasons. Please check the following prior to contacting our customer service team:
- The correct credit card number has been entered
- The correct security number and expiry date has been entered
- The correct security number has been entered
- You have sufficient funds in the relevant account
If you are still having problems, please try an alternative payment method or contact our friendly customer service team via our online form.
Our team endeavors to respond to your queries within 24 hours.